Privacy policy

Om Mangalam (“we”, “our”, or “us”) operates a food delivery service through its mobile application and website. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

When you use Om Mangalam, we may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

Order Information

  • Food items ordered

  • Payment method

  • Transaction details

Device & Usage Information

  • Device type

  • IP address

  • App usage data

  • Location data (for delivery purposes)

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your food orders

  • Communicate order updates and support messages

  • Improve our app, website, and services

  • Prevent fraud and ensure security

  • Send important service notifications

3. Location Data

Om Mangalam may collect your location to:

  • Show nearby restaurants

  • Provide accurate delivery services

  • Improve delivery efficiency

Location access is only used while using the app.

4. Sharing of Information

We do not sell your personal data. Your information may only be shared with:

  • Delivery partners to complete your order

  • Payment gateways to process transactions

  • Service providers required for app operations

All partners are required to protect your information.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website or app may use cookies and similar technologies to:

  • Improve user experience

  • Remember user preferences

  • Analyze platform performance

You can disable cookies through your browser settings.

7. Your Rights

Users may:

  • Request access to their personal data

  • Request correction of inaccurate information

  • Request deletion of their data where applicable

Requests can be made through the contact details below.

8. Third-Party Services

Our service may include third-party integrations such as payment gateways, maps, or authentication services. These services have their own privacy policies.

9. Changes to This Policy

Om Mangalam may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Business Name: Om Mangalam
Email: support@ommangalam.com